Your Rights as a User
Your Rights Are Protected
At ZapMinter, we believe in transparent data practices and empowering you with control over your personal information. This page explains your rights and how to exercise them.
You have the right to know what personal data we collect about you and how it's used.
What You Can Access:
- All personal information in your account
- Token projects and configurations you've created
- Usage logs and activity history
- Communication records with our support team
- Billing and payment information
If any of your personal information is inaccurate or incomplete, you have the right to have it corrected.
What You Can Update:
- Profile information and contact details
- Account preferences and settings
- Billing and payment information
- Communication preferences
You can request deletion of your personal data under certain circumstances (also known as the "right to be forgotten").
Important Considerations:
- Blockchain transactions cannot be deleted (they are immutable)
- Some data may need to be retained for legal compliance
- Account deletion is permanent and cannot be undone
- You may lose access to deployed tokens (keep private keys safe)
You can request your data in a structured, commonly used format to transfer it to another service.
Available Export Formats:
- JSON format for technical users
- CSV format for spreadsheet applications
- PDF report for human-readable format
- Smart contract source code and ABIs
You can object to certain types of data processing, particularly for marketing purposes or processing based on legitimate interests.
Marketing Communications
Opt out of promotional emails and product announcements.
Analytics & Tracking
Control how we use your data for service improvement.
If you believe your privacy rights have been violated, you have the right to file a complaint with us or with a supervisory authority.
How to File a Complaint:
Contact Our DPO First
Email: dpo@zapminter.com
Contact Supervisory Authority
If unsatisfied with our response, contact your local data protection authority
Questions About Your Rights?
Our Data Protection Officer is available to help you understand and exercise your rights. We respond to all requests within 30 days.